Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our AI art generation platform.
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Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and email address when you create an account
- Profile information and preferences
- Payment information for subscription services
- Communications with our support team
- Feedback and survey responses
Usage Information
We automatically collect certain information about your use of our platform:
- Log data (IP address, browser type, access times)
- Device information and identifiers
- Usage patterns and feature interactions
- Generated artwork and prompts (with your consent)
- Performance and error data
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
How We Use Your Information
Service Provision
- Process and fulfill your requests
- Generate AI artwork based on your prompts
- Manage your account and subscriptions
- Provide customer support
Platform Improvement
- Analyze usage patterns and trends
- Improve AI models and algorithms
- Develop new features and services
- Optimize platform performance
Communication
- Send service-related notifications
- Provide updates about new features
- Respond to your inquiries
- Send marketing communications (with consent)
Legal Compliance
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our terms of service
- Resolve disputes and claims
Information Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, analytics, and customer support services. These providers are contractually obligated to protect your information and use it only for the specified purposes.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Consent
We will not share your personal information with third parties for their marketing purposes without your explicit consent.
Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response and breach notification procedures
Your Privacy Rights
Access and Control
- Access your personal information
- Update or correct your data
- Delete your account and data
- Export your data
Communication Preferences
- Opt out of marketing communications
- Manage notification settings
- Control cookie preferences
- Withdraw consent at any time
To exercise your privacy rights, please contact us at lucklycaicai@gmail.com. We will respond to your request within 30 days.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. The retention period depends on the type of information and the purpose for which it was collected:
- Account information: Until account deletion or 3 years of inactivity
- Generated artwork: Until account deletion (unless you choose to delete earlier)
- Payment information: As required by law and payment processors
- Log data: 12 months for security and analytics purposes
- Marketing data: Until consent withdrawal or account deletion
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses, to protect your information.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: lucklycaicai@gmail.com